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About Jarvis

A CX¹ Agency.
Giving You the Power
to Scale Your
Enterprise.

Founded in 2011 and growing ever since — Jarvis is a global digital transformation agency built around one belief: that customer experience must sit at the top of every technology decision.

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Jarvis at a Glance

2011

Year founded

180+

Expert team

Jarvis Business Solutions is a CX¹ digital transformation agency delivering enterprise solutions across Commerce, ERP, CRM, Cloud, AI and Data — with our own composable commerce platform, Concord.

Global regions

Solution areas

13+

Years delivering

24/7

Global support

Customer Experience First.

What We Believe

Every Technology Decision
Starts with the Customer

CX¹ is not a tagline. It is a design principle that governs how we approach every engagement — from SAP ERP architecture to headless commerce implementation to AI model design.

Before we recommend a platform, we understand your customers. Before we configure a system, we map your customer journeys. Before we go live, we test against real customer scenarios.

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Experience-Led, Technology-Enabled

We design digital systems from the customer backwards. Technology is the enabler — the customer experience is always the goal. Every architecture decision is tied to an experience outcome.

Outcomes Over Deliverables

We measure success by the business outcomes we deliver — conversion improvement, cost reduction, revenue growth — not by feature checklists or project completion. Our job is done when yours is better.

Long Partnerships, Not Short Projects

The best results come from deep understanding built over time. We invest in long-term relationships — learning your business, your customers and your ambitions so we can anticipate what you need next.

Built to Evolve, Not Just Delivered

We engineer every platform to grow with your business — not require replacement. Through our AMS model and Concord Commerce, we ensure your technology stays current, secure and competitive.

Our Story

Thirteen Years of
Earning Trust

Jarvis was founded in 2011 by Sri Arumilli in Hyderabad, India — with a clear ambition: to build a technology services company that enterprises could rely on as a "natural extension" of their own teams.

What started as a specialist SAP Hybris and eCommerce practice grew — through consistent delivery, deep technical expertise and genuine client relationships — into a global CX¹ agency operating across four continents.

In 2024, Jarvis launched Concord Commerce — our own composable, API-first headless commerce platform — representing 13+ years of enterprise delivery experience distilled into a single, flexible product.

Meet the Team Our Work

2011

Founded in Hyderabad

Sri Arumilli establishes Jarvis Business Solutions as a specialist SAP Hybris and eCommerce delivery partner, serving enterprise clients across India and ANZ.

2014

ANZ & UK Expansion

Growing partnerships with loop Integration, Bluleader and DXC Technologies drive expansion into Australia and the UK — establishing Jarvis as a trusted global delivery partner.

2017

SAP & Salesforce Dual Capability

Jarvis achieves certified delivery capability across both SAP and Salesforce ecosystems — uniquely positioning the firm to serve enterprise clients on either platform.

2021

CX¹ Agency Positioning

Jarvis formally adopts the CX¹ positioning — formalising a delivery philosophy built around customer experience leadership that had always guided the firm's work.

2024

Concord Commerce Launched

Jarvis launches Concord Commerce — a composable, API-first headless platform representing the firm's own product IP and 13+ years of enterprise commerce expertise.

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India

Hyderabad — Global HQ & Delivery Centre

Home to Jarvis's largest engineering team and the global delivery hub — where the majority of SAP, Salesforce, cloud and AI capabilities are built and supported.

Engineering Hub AI & Data AMS Centre

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ANZ

Australia & New Zealand

A mature market presence with deep client relationships across retail, financial services and manufacturing — with deep expertise in B2B commerce and digital transformation.

B2B Commerce Retail Enterprise

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EMEA

United Kingdom & Europe

Led by Managing Director Kenny Milliner, a veteran of IBM and HCL Software — bringing deep enterprise software experience and a strong network across the UK, Europe, Middle East and Africa.

CX Strategy SAP Data & AI

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North America

United States

Growing commercial presence focused on enterprise digital transformation — led by Sales Director Priya Yadlapally, with strong partnerships across the technology services ecosystem.

Enterprise Sales Partnerships Growth

Solutions Architect

15+ years in enterprise eCommerce, Hybris certified and SAP expert. The technical backbone of Jarvis's platform delivery...

IndiaGlobal

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Our Leadership

Experienced Leaders.
Proven Practitioners.

Meet the full leadership team →

Sri Arumilli

CEO & Founder

Visionary entrepreneur and technology leader with 15+ years in global eCommerce and CRM. Founded Jarvis in 2011 and created Concord Commerce. Expert in SAP Hybris, Salesforce and AI integration.

Global India

Kenny Milliner

Managing Director — EMEA

Seasoned commercial and technology executive with a background spanning IBM and HCL Software. Leads Jarvis's growth and market strategy across Europe, the Middle East and Africa.

UK Europe MEA

What Our Clients Say

Trust Built Through Consistent Delivery

Personally have worked with Jarvis in both Contigo and Loop Integration for many years. They have been very reliable and dependable partners, supplying qualified and experienced resources. They excel in Hybris System Integration, Operational Support, Quality Assurance and Testing.

Joe Woods

President

Loop Integration

Oxygen has been working with Jarvis for 3 years and we find their team highly capable and reliable. Perhaps more importantly, they have excellent staff retention, so we get consistency throughout our projects. Jarvis is always responsive and takes immediate action should we have any issues.

Matt Hampshire

Sales Director

DXC Technologies

Bluleader partnered with Jarvis and has been working with us as an extension to our core Hybris team. Jarvis always responded to our resource needs and delivered skilled resources as well as quality Hybris services. They prove to be a reliable partner and are quite flexible as and when the need arises.

Digital Practice Director

Commerce Practice Lead

Bluleader Pty Ltd, Australia

What We Stand For

Four values that have guided every client engagement, every hire and every product decision since 2011 — and will continue to guide every one ahead.

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Accountability

We own outcomes, not just deliverables. When something needs fixing, we fix it — no excuses, no blame, just results.

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Precision

Every implementation is engineered to work correctly, every time. We do not cut corners on quality because our clients cannot afford us to.

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Partnership

We invest in relationships that last beyond projects. Our best client relationships are measured in years and in trust built through consistent delivery.

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Innovation

We continuously evolve — our capabilities, our platform and our thinking — so that we are always bringing our clients the best of what technology can do.

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Get to Know Jarvis Better

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Leadership

Meet the senior leaders and regional managing directors who guide Jarvis's global strategy, client relationships and product direction.

Meet the Leadership →

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Our People

The architects, engineers and consultants who deliver Jarvis's work every day — specialists across SAP, Salesforce, cloud, AI and commerce.

Meet Our People →

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Global Locations

Our offices and delivery centres across India, ANZ, EMEA and North America — a truly global team operating across all major enterprise time zones.

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A CX¹ Agency.
Giving You the Power
to Scale Your
Enterprise.