Your customers exist across 5–8 disconnected systems. Northstar connects CRM, ERP, commerce, loyalty and digital behaviour into a single governed Customer 360 view — on your Snowflake data cloud. First live dashboard in 6–8 weeks.
A customer in Stockholm, Oslo, Copenhagen or Helsinki holding a mortgage, making 200 card transactions a month, using mobile retailering daily, and holding an investment portfolio appears as four or five separate records in separate systems — with no connection between them.
This fragmentation has a direct commercial cost: missed cross-sell, reactive churn management, and declining campaign ROI against data-native challengers and neoretailers who already have what incumbents are still trying to build.
Data held across 5+ disconnected systems. Every unified view takes weeks of manual effort — not the hours the business demands.
Churn identified after the customer has left — via month-end reports. Retention arrives too late in a market where switching is frictionless.
Mobile and online activity not linked to product holdings. No personalisation. Campaign ROI declining against data-native challengers and neoretailers.
Retention budgets allocated uniformly — over-investing in low-value relationships with no signal to act on.
Weeks of manual extraction per customer segment. Analytics bottlenecked. Business waits on data while markets keep moving.
Northstar is a pre-validated Snowflake accelerator built on a proven RAW → SILVER → GOLD medallion architecture. It connects SAP, Salesforce, OMS, loyalty and digital analytics into a single governed Customer 360 data model — giving every team a live, consistent view of the customer.
Single governed row per customer joining all five source systems. One source of truth for every customer-facing team across your Swedish, Norwegian, Danish or Finnish operation.
Weighted composite of revenue, product breadth, transaction frequency, and tenure. Know which relationships to protect before they are at risk of leaving.
Multi-signal scoring refreshed every 30 minutes. Identifies at-risk customers 30–90 days before they leave — early enough to intervene with the right offer.
Gap analysis between current holdings and segment-level models. Powers next-best-product recommendations — every campaign starts with the right offer for that customer.
Scored by age cohort, preferred channel, and mobile vs online usage. Enables precise personalisation across an increasingly digital customer base.
Spending patterns, merchant category breakdowns, and behavioural signals from card and payment data. The commercial DNA of every customer relationship.
Built entirely on Snowflake's native capabilities — no third-party orchestration, no external ML infrastructure, no additional licensing. The entire pipeline runs inside your Snowflake tenancy.
Five JSON datasets from CRM, SAP ERP and commerce platforms, cards, CRM, mobile retailering, and open retailering. VARIANT data type ingests any JSON without schema pre-definition.
Five Snowpipes with AUTO_INGEST=TRUE trigger on SQS events. Five CDC Streams capture every change. Raw data preserved in VARIANT for full audit trail.
Stored Procedures parse VARIANT JSON into clean typed tables. Hourly Tasks fire only when Streams detect new data — no compute wasted on empty warehouses.
Six analytics tables built by Stored Procedures on a 30-minute master task: Customer 360, CLV, Churn Risk, Product Affinity, Digital Engagement, Transaction Analytics.
Seven dashboards run natively inside your Snowflake — no external BI tool, no data movement, no hosting cost. 5-minute cache. Altair charts. Secure sharing.
Full data lineage, CDC automation, and audit trail built natively in Snowflake to your governance standards. We hand over the architecture, the code, and the keys. No black box. No external dependency.
Next-best-product recommendations, churn risk scoring, and digital engagement tiers refreshed every 30 minutes. Every outreach informed by a live unified view of the customer's full financial relationship.
Pre-built RAW → SILVER → GOLD medallion architecture. Five source systems. Six intelligence models. Seven dashboards. On your Snowflake tenancy in 6–8 weeks. No additional BI licence.
Land with a proven POC on your data. Expand to full production intelligence. Scale to the full platform as your Snowflake capability matures.
NorthStar deployed on a representative sample of your actual customer data — within your Snowflake tenancy. Working Customer 360, live dashboards, and a clear production roadmap. Full code ownership from day one.
Full source system integration, complete customer data, production-grade automation and governance. Six intelligence models on your full customer base. All teams working from one trusted Snowflake source.
Expansion into Regulatory Data Hub (Basel III, IFRS 9, CSRD) and Financial Crime Analytics. Ongoing AMS, model evolution, and new data product development as your Snowflake strategy matures.
The NorthStar POC gave our leadership a live customer intelligence view in less than two months. The quality of the data model moved the conversation from 'should we invest' to 'when can we go to production'.
We had been trying to build a Customer 360 for 18 months internally. NorthStar deployed a working version on our Snowflake in six weeks. The churn risk model identified a cohort we retained in the same quarter.
What differentiated this platform was that the team understood our business context, not just the technology. The architecture they handed over was clean, documented, and our team could own it from day one.
Six intelligence models and seven live dashboards deployed in 6–8 weeks. Customer 360, CLV, Churn Risk, Product Affinity, Digital Engagement, and Transaction Analytics — all on Snowflake.
Centralised regulatory reporting for Basel III, IFRS 9, PSD2, and CSRD. Full data lineage, Time Travel for audit, and automated report generation — built on the same foundation.
AML pattern detection and network analytics for suspicious behaviour — built on the same Snowflake data foundation as your Customer 360. For institutions with mature data platforms.
Request a live demo or download the full capability overview. Our specialists respond within one business day.
60-minute session walking through live Customer 360 dashboards — and discussing what a POC on your data would look like.
The full NorthStar Intelligence document: architecture, six models, seven dashboards, ICP, engagement stages, and pricing. Complete the form to unlock it.
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Our team covers EMEA, ANZ, and North America. A direct conversation about your data and whether NorthStar is the right fit.