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Commerce Implementation

CX-First Digital
Commerce,
Built to Scale

Design, build and evolve commerce experiences that convert, retain and grow customers — across every channel, platform and market.

Adobe Partner →
Platforms We Specialise In
🔷
SAP Commerce Cloud
Enterprise B2B & B2C commerce, deeply integrated with SAP ERP
Enterprise
☁️
Salesforce Commerce Cloud
AI-powered commerce connected to the world's leading CRM
B2B & B2C
🔴
Adobe Commerce
Content-rich commerce with deep personalisation capabilities
Magento
🔗
Concord Commerce
Our own composable, API-first headless platform for B2B & B2C
Our IP
Our CX-First Approach

We Design Commerce
from the Customer
Backwards

Winning in digital commerce isn't just about launching a webstore. It's about delivering exceptional experiences across every touchpoint — experiences that feel effortless for customers and run efficiently behind the scenes.

Every Jarvis engagement begins with understanding your customers, their journeys and their expectations. From there, we architect solutions that align experience, technology and operations.

28%
Average conversion improvement post-launch
40%
Reduction in content publish time
99.9%
Uptime SLA across managed platforms
01

Understand Your Customers

Deep research into customer behavior, expectations and pain points — personas, journey maps and conversion funnel analysis before any platform decision is made.

02

Align Experience & Technology

Select and configure the right platform for your context — not the most popular one. Every architecture decision is tied to a customer or business outcome.

03

Connect Your Enterprise

Commerce does not work in isolation. We integrate with ERP, CRM, PIM, CMS, marketing automation and customer service platforms to create a single source of truth.

04

Measure, Learn & Evolve

Post-launch, we continuously optimise based on real data — improving conversion, reducing friction and expanding into new channels as your business grows.

What We Deliver

End-to-End Commerce Services

From first concept to live platform to continuous evolution — we cover the full commerce lifecycle.

🎨

Commerce Experience Design

We design experiences that reduce friction, increase conversion and reflect your brand at its best.

  • Customer research, personas and journey mapping
  • UX/UI design, wireframes and prototyping
  • Usability testing and conversion optimisation
  • Design systems and UI kits aligned to your brand
⚙️

Commerce Implementation

We bring your commerce vision to life with enterprise-grade engineering and delivery excellence.

  • Front-end and back-end development
  • Headless and composable architectures
  • Mobile-first and performance-optimised builds
  • SAP, Salesforce, Adobe and Concord implementations
🔌

Commerce Integration

We connect commerce to the wider enterprise — creating a seamless flow of data across every system.

  • ERP integration (SAP S/4HANA, ECC)
  • CRM connectivity (Salesforce, SAP CX)
  • PIM, CMS and DAM
  • Marketing automation and customer service platforms
🧪

Testing, Performance & Security

We ensure your platform performs at scale — from day one and consistently thereafter.

  • Functional and integration testing
  • Performance, SEO and load testing
  • Security reviews and compliance validation
🔍

Audit & Optimisation

We assess, refine and evolve existing platforms — wherever you are in your commerce journey.

  • CX and conversion rate audits
  • Architecture and code reviews
  • Platform upgrades and re-platforming strategies
Measurable Outcomes

Results That Drive the P&L

By partnering with Jarvis on commerce transformation, our clients achieve quantifiable business impact — measured in conversion, efficiency and revenue.

28%
Mobile conversion improvement
Within 90 days of launch for re-platformed commerce environments
40%
Faster content publishing
Through unified product content management layers
99.9%
Platform uptime SLA
Month-on-month across all Jarvis AMS-managed commerce environments
How We Work

A Delivery Model
Built for Outcomes

Our iterative delivery model ensures we validate assumptions early, reduce risk and keep your business continuity protected throughout every phase of commerce transformation.

Start the Conversation
Phase 01

Discover & Define

Align business goals, customer needs and platform capabilities. Define success metrics, user journeys and a clear commerce roadmap before any technology is selected.

Phase 02

Design & Build

Deliver iteratively using Agile methods — validating assumptions early and refining experiences in real time across front-end, back-end and integration layers.

Phase 03

Validate & Launch

Rigorous testing across performance, security, SEO and user experience — ensuring your platform is ready to perform at scale from day one, not just in staging.

Phase 04

Evolve & Optimise

Post-launch AMS support, analytics insight and guaranteed innovation hours — your commerce platform never stands still. Continuous improvement built in from day one.

Commerce Doesn't Stop
at Go-Live

We provide ongoing support and optimisation so your commerce platform continues to grow alongside your business — improving performance, expanding reach and unlocking new capability.

Explore Managed Services
📈

Conversion & Retention

Continuous CX optimisation using real customer data and analytics to improve conversion rates and lifetime value.

🌍

New Channels & Markets

Expand into new geographies, sales channels and customer segments without rebuilding your core platform.

📊

Data & Analytics

Leverage commerce data for smarter merchandising, demand forecasting and personalised customer journeys.

🚀

Platform Innovation

Stay ahead with guaranteed monthly development hours — new features, integrations and capability rollouts built in.

Build Commerce That
Customers Choose

CX-led. Platform-powered. Results-driven. Partner with Jarvis to create commerce experiences that delight customers, empower teams and drive sustainable growth.