Jarvis and Captivate.ai combine forces on AI-powered commerce personalisation and intelligent automation — Captivate's AI capability integrated with Jarvis's SAP, Salesforce and Concord platforms to deliver smarter, more profitable customer experiences.
Captivate.ai is an AI-powered personalisation and intelligent automation platform designed for commerce and customer experience applications. Captivate's technology enables businesses to deliver personalised experiences, automate customer interactions and optimise conversion through real-time AI decision-making.
The Jarvis-Captivate partnership is built around a shared belief: that AI should be embedded within enterprise platforms — not bolted on. By integrating Captivate's AI capability directly into Jarvis-built SAP Commerce, Salesforce and Concord implementations, clients get personalisation and automation that is connected to their real commerce data, not running in isolation.
Jarvis integrates Captivate's AI capabilities directly into SAP Commerce Cloud, Salesforce and Concord implementations — ensuring personalisation and automation draw on live commerce and CRM data rather than operating in isolation.
Together, Jarvis and Captivate design customer journeys where AI makes real-time decisions — personalising content, recommending products, routing service interactions and optimising conversion based on individual behaviour and intent signals.
For commerce and service operations, Jarvis and Captivate implement automation workflows that reduce manual effort — from AI-assisted order management to intelligent service deflection and personalised marketing automation.
Our certified platform expertise and delivery capability — the hands-on technical depth that turns strategy into working software.
The scale, relationships and strategic capability that extends reach and elevates the quality of every engagement.
The combination of Captivate's AI and Jarvis's platform expertise gives our clients something genuinely different — personalisation that is connected to real commerce data, not just a layer on top of it.
Whether you are a Captivate.ai client looking for a specialist delivery partner, or a Captivate.ai team looking to extend your practice — let's talk.
Visit the official Captivate.ai website to learn about their services, capabilities and how they work with clients and partners globally.