Last updated: March 2026
1. Who We Are
Jarvis Business Solutions (“Jarvis”, “we”, “us”, “our”) is a digital transformation agency headquartered in Hyderabad, India, with offices in Australia, the United Kingdom and the United States. We can be contacted at sales@jarvisbusiness.io.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or engage with our services. Please read it carefully.
2. Information We Collect
We may collect the following types of personal information:
- Contact information — name, email address, phone number, company name and job title when you submit an enquiry or fill in a contact form.
- Usage data — IP address, browser type, pages visited and time spent on our website, collected via cookies and analytics tools.
- Communication data — any information you share with us via email, phone or other communication channels.
- Location data — general region/country information provided by you or inferred from your IP address.
3. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your enquiries and provide the services you have requested.
- To communicate with you about projects, proposals and business opportunities.
- To improve our website and services based on how visitors use them.
- To comply with legal obligations applicable to us.
- To send relevant service updates or insights, where you have consented to receive these.
We do not sell, rent or trade your personal information to third parties for marketing purposes.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:
- Legitimate interests — to operate and improve our business and to respond to enquiries.
- Consent — where you have explicitly agreed to receiving communications from us.
- Contractual necessity — where processing is required to fulfil a contract with you.
- Legal obligation — where we are required to process data by law.
5. Cookies
Our website uses cookies to improve user experience and to understand how our site is used. We use:
- Essential cookies — necessary for the website to function correctly.
- Analytics cookies — to measure and analyse how visitors use our site (e.g. Google Analytics). These are only set with your consent.
You can manage or disable cookies through your browser settings at any time. Note that disabling cookies may affect how our website performs.
6. Third-Party Services
We use a small number of trusted third-party tools to operate our website and business:
- Formspree — to process contact form submissions. Your form data is transmitted securely to Formspree and forwarded to our team inbox.
- Google Analytics — to analyse website traffic (anonymised).
- LinkedIn and Twitter/X — linked from our website for social media engagement.
Each third party has their own privacy policy governing how they handle your data.
7. Data Retention
We retain personal data only for as long as necessary for the purpose for which it was collected, or as required by applicable law. Enquiry and contact data is generally retained for up to 36 months unless you request earlier deletion.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you.
- The right to correct inaccurate or incomplete personal data.
- The right to request deletion of your personal data (“right to be forgotten”).
- The right to restrict or object to processing of your personal data.
- The right to data portability in certain circumstances.
- The right to withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at sales@jarvisbusiness.io. We will respond within 30 days.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. All data transmitted through our website is encrypted using HTTPS/TLS.
10. International Transfers
As a global organisation with offices in India, Australia, the UK and the USA, your data may be transferred to and processed in multiple countries. Where data is transferred outside the EEA or UK, we ensure appropriate safeguards are in place in accordance with applicable data protection law.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last updated. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: