Industry Expertise

Commerce built around
your customer.

CX-first digital commerce for retailers and brands — on SAP, Salesforce, Adobe and Concord. We deliver implementations that convert, platforms that retain, and AMS that never lets you go stale.

Retail & Commerce

Winning commerce starts with the customer, not the platform.

Retail and commerce businesses face a convergence of pressures — rising customer expectations, channel proliferation, inventory complexity and margin compression. Jarvis helps retailers and brands cut through this complexity with commerce platforms that perform.

Our CX¹ approach means we design every commerce engagement from the customer backwards — ensuring your technology investments translate directly into conversion, retention and revenue.

88%
Inventory accuracy improvement for ANZ retailer
80%
Faster order processing post-implementation
99.9%
Uptime since go-live across all implementations
What We Deliver

Our Retail & Commerce Capability

🛒

eCommerce Implementation

End-to-end commerce delivery on SAP Commerce Cloud, Salesforce Commerce Cloud, Adobe Commerce and Concord — built to convert and scale.

🔗

Concord Commerce

Our own composable, API-first headless platform — faster time-to-market, lower TCO and flexibility that legacy platforms can't match.

📦

Order & Inventory Management

Real-time inventory accuracy, distributed order management and omnichannel fulfilment — connecting your commerce and ERP layers seamlessly.

🎯

Search & Discovery (Coveo)

AI-powered search and personalisation that surfaces the right product to the right customer — increasing conversion and basket size.

📊

Customer & Commerce Analytics

Snowflake-powered customer intelligence, churn prediction and merchandising analytics that turn your data into commercial decisions.

🛡️

Application Managed Services

24/7 AMS for SAP Commerce Cloud and Concord — guaranteed innovation hours every month so your platform never becomes legacy.

Client Work

Retail Outcomes That Speak for Themselves

SAP Commerce Cloud · AMS · ANZ

Re-platforming a National Retailer from Legacy SAP ECC to S/4HANA & Headless Commerce

A leading Australian retailer moved from a monolithic SAP ECC environment to a headless, composable commerce stack — transforming inventory accuracy, order speed and content management.

88%
Inventory accuracy
80%
Faster orders
99.9%
Uptime
SAP Commerce Cloud · EMEA · AMS

Stabilisation & Innovation for UK Fashion Retailer

A UK fashion retailer's SAP Commerce Cloud platform had degraded post-implementation — Jarvis AMS cleared a 200+ ticket backlog and restored platform trust within 60 days.

99.9%
Uptime restored
95%
Ticket backlog cleared

Ready to transform your commerce platform?

Talk to our retail and commerce specialists across ANZ, EMEA and North America.

Book a Discovery Call